Last updated: 16 October 2026
The Footlift London® Clinic provides professional podiatry, foot health treatments, clinical assessments and related products and services.
Website: https://footlift.co.uk/
Email: info@footlift.uk
Address: 33 Cavendish Square, London W1G 0PW, United Kingdom
In this Privacy Policy, “we”, “us” and “our” refer to The Footlift London Clinic.
This policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book an appointment or purchase products from our online shop.
We may collect the following categories of information:
Personal and contact information
Appointment and clinical information
Health information is treated as sensitive personal data and handled in accordance with applicable data protection requirements.
Order and transaction information
Payment card details are generally processed by the relevant payment service provider and are not intended to be stored directly by us unless expressly stated.
Technical information
We may use your information to:
We will only use personal information for appropriate purposes and in accordance with applicable law.
Under UK data protection law, we must have a valid legal basis for processing personal information. Depending on the circumstances, these may include:
We will not rely on consent where another appropriate lawful basis applies.
Clinic appointments may be managed through Cliniko or another third-party booking platform.
When you book an appointment, relevant information may be processed by that provider to facilitate bookings, appointment reminders and related clinic administration.
The provider’s own privacy policy and terms may also apply. Please refer to the relevant provider’s website for further information.
Our online shop uses WooCommerce to manage product listings, shopping carts, checkout and order administration.
Payments may be processed through third-party payment providers, such as Stripe or another configured payment service.
These providers process relevant information in accordance with their own privacy and security practices. We do not intend to collect or store full payment card details directly through our website.
We may also share necessary information with delivery providers to fulfil orders.
Cookies are small text files placed on your device when you visit a website. We use the following categories of cookies:
_ga and _ga_*). These are only set if you consent.Our website also displays review widgets provided by Trustpilot and Google reviews, and links to our Cliniko online booking system. These third parties may process information in accordance with their own privacy and cookie policies.
When you first visit our website you can accept all cookies, reject non-essential cookies or choose your preferences. You can change or withdraw your consent at any time using the Cookie Settings link in the footer of our website. You can also delete or block cookies through your browser settings, although some parts of the website may then not work correctly.
We may share personal information where necessary with:
We do not sell your personal information to third parties.
We require relevant service providers to handle personal information appropriately and securely.
Some third-party service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law, including any required safeguards.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including clinical care, order administration, legal obligations and dispute resolution.
Retention periods may differ depending on the type of information and applicable professional or legal requirements.
When information is no longer required, we will securely delete it or anonymise it where appropriate.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
Subject to applicable law, you may have the right to:
To exercise your rights, contact us at info@footlift.uk.
You can also contact the ICO through https://ico.org.uk/.
Our website and services are not specifically directed at children. Where personal information about a child is collected in connection with clinical care or another legitimate service, it will be handled in accordance with applicable legal and professional requirements.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy to reflect changes in our services, website functionality or legal requirements. The latest version will be published on this page with the revised date.
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
The Footlift London Clinic
Email: info@footlift.uk
Address: 33 Cavendish Square, London W1G 0PW, United Kingdom
Choose which cookies you allow. You can change your choice at any time using the "Cookie Settings" link in the footer of our website.
Required for the website to function, such as security, shopping basket, checkout, appointment booking and remembering your cookie choices. These cannot be switched off.
Help us understand how visitors use our website (for example Google Analytics), so we can improve it. Information is collected in aggregate.
Used to measure the effectiveness of our advertising and to show you relevant content on other websites and platforms.